Lifeline Gippsland

The beginning of Lifeline

Living in Sydney in 1963, Rev Alan Walker became aware of the need to develop an organised system for meeting the profound depth of human need that existed. He was seeing people struggling with depression and other mental and social issues and there was nowhere they could turn to for help.

Rev Walker had been working with a young man who was desperately lonely, in debt and considered himself a failure. The young man later committed suicide and it was his death that motivated Rev Walker to establish the Lifeline organisation. Rev Walker believed suicide prevention was possible and that with crisis support the young man would have got his life back on track. Lifeline became a way for people to reach out from their own homes, just where they were.

The Lifeline Gippsland story

Four years after Lifeline was established in Sydney, Morwell bank officer Bill Watson initiated a similar service in the Gippsland region. He established a steering committee which organised volunteers willing to donate their time to training. These volunteers went on to become the first group to offer telephone crisis support and so, in 1968, Lifeline Gippsland was born.

The Lifeline Gippsland crisis support service started at the back of a church building, in an old house in Maryvale Crescent, Morwell. The organisation was funded through financial donations and in-kind support from community groups, church groups, service clubs and the Gippsland community.

Lifeline Gippsland has continually grown into the organisation it is today and we’re proud of what we’ve achieved and the services we now provide. These services include our 24-hour telephone crisis support, suicide prevention line, and crisis line, which, among our other services, link us to about 23,000 people each year who need help. We’ve expanded to offer a range of training courses which educate and support the Gippsland community on topics like depression and crisis support, and we have a retail arm to our business through our op shops and rag trading, which survive on community donations.

The Lifeline Gippsland multi-purpose building

The Lifeline Gippsland administration headquarters changed in 2009 when we moved to the corner of Church and Fleming Streets, Morwell. Our multi-purpose building is well set up to provide round-the-clock telephone crisis support, but also includes a separate events centre which groups and businesses hire for meetings and conferences.


Lifeline Gippsland welcomes feedback about our services and the opportunity to share our success stories. Please take a moment to read testimonials to Lifeline Gippsland and contact us if you’d like to provide your own testimonial.

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Staff Member Position Michelle Possingham CEO Melanie Shankland Finance Coordinator Alex Todorovski Business Operations & Services Development Manager Kylie Hillbrick Operations Administrator Ian Norman Warehouse Coordinator Hazel Pieters Cleaner Please contact Lifeline Gippsland if you’d like to know more about our staff.

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Board Members

The Lifeline Gippsland board members are volunteers make decisions which shape the services offered to depression sufferers or more vulnerable members of the Gippsland community, including our telephone crisis support service and suicide prevention support program. They also direct the Lifeline Gippsland donations program, which enables the community to donate furniture or clothes, and volunteering and training programs…

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Key Documents

Copies of our annual reports and Strategic Plans can be downloaded by clicking on the links below:   Lifeline Gippsland 2017 Annual Report. Lifeline Gippsland 2016 Annual Report. Lifeline Gippsland 2015 Annual Report. Lifeline Gippsland 2014 Annual Report.   Strategic Plan 2018 – 2020 Strategic Plan 2014 – 2017  

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Ever wanted to be part of something special? Part of a passionate and dynamic team that are making a real difference to people’s lives?

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Mental Health Statistics


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